moto z2 force edition - Factory Data Reset (Powered On)

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • Google account
  • System and app data
  • App settings
  • Downloaded apps
  • Media (It is recommended to backup this data)
    Note Alternatively, music, pictures and videos can be backed up to a computer.

 

Note Notes:

 

  1. From a Home screen, swipe up to display all apps.
  2. Navigate: Settings Settings icon > System System icon.
  3. Tap Advanced.
  4. Tap Reset options.
  5. Tap Erase all data (factory reset).
    Note If troubleshooting third-party apps, turn off Switch off the Automatic restore option.
  6. Tap Reset phone.
    Note If presented, enter the current passcode or draw the unlock pattern.
  7. Tap Erase everything.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
    Note If applicable, set up your device.

 

Related Topic: Video Icon Factory Data Reset

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