ASUS ZenPad™ Z8s - Windows® Device Manager Conflicts

If you can't transfer pictures, music or videos between your device and PC, view this info on resolving conflicts.

Start Device Manager.

  • Windows 10
    • Right-Click Start > Device Manager.
  • Windows 8
    • Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
  • Windows 7
    • Click Start > Control Panel > System and Security > Device Manager.

For detailed instructions and older operating systems, refer to Opening Windows Device Manager.

The following devices are normally installed:
Note Depending upon the selected USB connection (e.g. Media device, Camera, USB debugging), some of the devices may not appear.

ADB Interface
ASUS ZenPad
Portable Devices
ASUS_P00J
Universal Serial Bus controllers
USB Composite Device

Note If a red X, yellow ! or yellow ? is displayed to the left of a listed device, a conflict is present and the drivers must be updated or reinstalled.
Note Driver conflicts may also be indicated by a device entry labeled Other Devices or Unknown.

If a conflict is present:

  1. Right-click the device then click Update Driver Software.
  2. Click Browse my computer for driver software.
  3. Enter C:\Windows\System32\Drivers in the search field then click Next.
    Note The driver location can be entered manually or navigated to by clicking Browse.
    Note If the driver software is not found, a Windows Operating System update may be needed.
  4. Click Close.

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