Windows® Device Manager Conflicts - Verizon Wireless USB760

Start Device Manager.

  • Windows 10
    • Right-Click Start > Device Manager.
  • Windows 8
    • Right-Click Start Screen > All Apps > Control Panel > System and Security > Device Manager.
  • Windows 7
    • Click Start > Control Panel > System and Security > Device Manager.

For detailed instructions and older operating systems, refer to Opening Windows Device Manager.

The following devices are normally installed:

Disk drives
Novatel MMC Storage USB Device
Modems
Novatel Wireless Modem
Network adapters
Novatel Wireless Network Adapter
Note This adapter only appears when NDIS (Network Driver Interface Specification) mode is enabled.
Portable Devices
MMC Storage
Ports (COM & LPT)
Novatel Wireless Application Port (COM x)
Novatel Wireless GPS Port (COM x)
Novatel Wireless Status Port (COM x)
Universal Serial Bus controllers
USB Composite Device
USB Mass Storage Device
Device Manager
Note If a conflict is present, a red X, yellow ! or yellow ? is displayed to the left of a listed device or may be indicated by a device entry labeled Other Devices or Unknown. The drivers must be updated or reinstalled.
Windows Device Manager with conflicts listed

If a conflict is present:

  1. Ensure that the device drivers are installed. Refer to Install VZAccess Manager from a USB device for additional assistance.
    Note If the device drivers are installed and a conflict is still present, continue to step 2.
  2. Right-click the device then click Update Driver Software.
    Note The device name may differ from the example shown.
    Update driver step 1
  3. Click Browse my computer for driver software.
    Update driver software screen 1
  4. Enter C:\Program Files\Novatel Wireless\Drivers into the search window then click Next.
    Note The driver location can be entered manually or navigated to by clicking Browse.
    Update driver software screen 2
  5. Click Close.
    Update driver software screen 3
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