Activate Wi-Fi Calling - Phone by Google

When turned on, Wi-Fi Calling may improve call quality while indoors.

Note Notes:

  • Ensure HD Voice is activated.
  • Activation requires a valid US address for E911 functionality.
  • Activation requires a cellular data or Wi-Fi network connection.
  • Wi-Fi Calling settings don't transfer after switching devices and/or performing a factory data reset.
  • Make and receive calls over Wi-Fi when outside of the Verizon network coverage area.
  • Wi-Fi Calls always originate in the US, even when a customer is outside of the US.
    • Calls to US numbers are not billed (except for 411 or other premium calls).
    • Calls to international numbers are billed according to the customer's international long distance plan.


Standard Method
Alternate method

Standard Method

  1. From a Home screen, navigate to display all apps.
  2. Then do one of the following:
    • For Nougat OS navigate: Settings Settings app icon > More
    • For Oreo and Pie OS navigate: Phone Phone app icon > Menu icon Action overflow icon > Settings > Calls
    • As an alternative navigate: Settings > Network & internet > Mobile Network > Advanced
  3. Tap Wi-Fi Calling.
  4. Tap the Wi-Fi calling switch to turn on On icon or off Off icon.
  5. To proceed, review the Terms & Conditions then tap CONTINUE.
    Note Ensure the Terms & Conditions option is checked.
    Terms and Conditions
  6. Enter the emergency location information (E911) address then tap SAVE.
    Caution This info gets transmitted to the emergency dispatcher for all 911 calls made over a Wi-Fi network. If address validation fails then the users will be prompted to enter a new address until a valid address is entered
  7. Upon successful validation of the address, Wi-Fi Calling turns on.
    Note Power-cycle the device if not in the Verizon wireless coverage area or traveling internationally.




Related Topics:


Alternate Method

When placing a call in a no network coverage/Wi-Fi only area, tap ENABLE to enable Wi-Fi Calling.

Enable Wi-Fi Calling

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