LG V30® - Soft Reset

A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, won't ring or vibrate, can't make or receive calls, device locks up, and keypad doesn't respond.

Note A soft reset (turning the device off then back on):

  • Is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device.
  • won't affect data on the device.

  1. Press and hold the Power button (located on the back) until the 'Phone options' screen appears then release.
  2. From the Phone options screen, tap Power off and restart.
  3. From the Power off and restart prompt, tap RESTART to confirm.
    Note Allow several minutes for the process to complete.
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