One Talk Portal - Edit Group

  1. Sign in to My Business.
  2. Click Manage Account.
  3. From the Product Tools section, click One Talk.
    Note To navigate, mouse over each option.
    Click One Talk link
  4. Click Manage groups.
    Manage groups
  5. From the 'Manage Groups' tab, click Edit.
  6. Edit the group name, time zone, extension length (2 to 6 digits) and group dialing prefix (2 to 6 digits).
    Note Changing the extension length automatically modifies all existing group extensions to use the last number of digits of the phone number.
    Note Dialing within the group does not use the dialing prefix, it is only used when dialing across groups.
    Note Extensions, inclusive of Virtual On Network extensions, can’t be duplicated across groups unless you assign a group dialing prefix to those groups.
    Edit group

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