Turn Basic Visual Voicemail On / Off - Android™

Note The steps below apply to the following Android devices running Oreo OS (8.0) or newer software:

  • Alcatel Avalon™ V
  • Bullitt Cat S48c
  • LG G7 ThinQ™
  • moto g6 play
  • moto z2 force edition
  • moto z3
  • Pixel™, a phone by Google / XL
  • Google Pixel 2 / 2XL
  • Google Pixel 3 / 3XL


  1. From a Home screen, navigate: Phone icon > Menu icon Menu icon > Settings.
    Note If unavailable, swipe up to display all apps then tap the Phone icon.
  2. Tap Voicemail.
  3. Tap the Visual Voicemail switch to turn on On switch icon or off Off switch icon.
    Note If unavailable, tap Notifications.