Turn Basic Visual Voicemail On / Off - Android™

Note The steps below apply to the following Android devices running Oreo OS (8.0) or newer software:

  • Alcatel Avalon™ V
  • Bullitt Cat S48c
  • Pixel™, a phone by Google / XL
  • Google Pixel 2 / 2XL
  • Google Pixel 3 / 3XL


  1. From a Home screen, navigate: Phone icon > Menu icon Menu icon > Settings.
    Note If not available, swipe up to display all apps then tap the Phone icon.
  2. Tap Voicemail.
    Note If unavailable, tap Call Settings > Voicemail.
  3. Tap the Visual Voicemail switch to turn on On switch icon or off Off switch icon.
    Note If unavailable, tap Notifications.