ZTE Blade™ Vantage - Factory Data Reset (Powered Off)

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Caution:

  • If the device is responsive and can be powered on, the preferred reset method should be performed.
  • For devices with Android Device Protection turned on, it's imperative Google™ sign-in credentials are known prior to completing a factory reset with the device powered off. If credentials are unknown, do one of the following:
    • Attempt to sign in with any Google account previously used on the device.
    • Reset the password.
  • Perform a factory data reset only if absolutely necessary as it removes all data including:
    • Contacts
    • Email accounts
    • System and app data
    • App settings
    • Downloaded apps
    • Media (Music, pictures and videos, etc.)

Note Wi-Fi Calling settings don't transfer after switching devices and/or performing a factory data reset. You need to enable W-Fi Calling manually if you want to use it.

  1. Ensure the device is powered off.
  2. Press and hold the Volume up button.
    Boot mode screen
  3. While continuing to hold Volume up, press and hold the Power button until the device vibrates then release (continue to hold Volume up until the System recovery screen appears).
  4. From the System Recovery screen scroll to Factory Reset.
    Note Use the volume buttons to cycle through the available options.
    System recovery
  5. Press the Power button to select Factory Reset.
    Note Allow several seconds for the factory data reset to complete.
  6. If applicable, set up your device.

Related Topic: Video Icon Factory Data Reset