Apple® iPhone® - Turn Face ID On / Off

Note Notes:

  • Face ID uses exclusive technology to create a map of your face that can then be used to unlock your iPhone or verify your identity for services (e.g., Apple Pay) or apps (e.g., My Verizon).
  • The steps below apply to the following models:
    • iPhone XS / XS Max / XR
    • iPhone X
  • For Touch ID settings for previous iPhone models, view this info


  1. From the Home screen, tap Settings Settings icon.
  2. Tap Face ID & Passcode.
  3. If prompted, enter your passcode.
  4. For the following, tap the switch(es) to turn on Switch On or off Switch Off
    • iPhone Lock (use facial recognition to unlock phone)
    • Apple Pay (use facial recognition to authorize purchases)
    • iTunes & App Store (use facial recognition to authorize App, iTunes, iBook, etc. purchases)