Restore from iCloud® Backup - Apple® iPhone®

If you want to restore the content (e.g., Photos, Music, settings, etc.) to your iPhone from a backup on iCloud, view this info.

Note If this iPhone has previously completed setup, ensure backup has been completed and follow these instructions to erase all content.

  1. Press the Power button (located on the top-right edge) to power the iPhone on.
    Note If this is an upgrade or your phone was not activated when purchased, refer to the activation instructions in Power On Activation - iPhone.
  2. Tap the screen to choose language then tap the country or region.
  3. Tap Set Up Manually.
    Note If you have a previous device on iOS 11, follow the directions to use Quick Start to complete auto sign-in.
  4. Tap the Wi-Fi network, enter the Wi-Fi password then tap Join.
    Note If activating via the OTA method, tap Use Cellular Connection.
  5. If prompted to set up Face or Touch ID (only available on iPhone 5s and later models), tap Continue.
  6. Follow the onscreen prompts to complete Touch or Face ID setup.
  7. Enter a 6-digit passcode, re-enter passcode, then tap Next.
  8. Tap Restore from iCloud Backup.
  9. Use your Apple ID to sign into iCloud.
  10. From the 'Choose backup' screen, choose which backup to restore.
  11. If prompted, enter your Apple ID again to restore your previous purchases and apps.
    Note Ensure you maintain a data connection via Wi-Fi or cellular; if you disconnect from Wi-Fi, the transfer pauses until you are reconnected.
    Restore progress bar
  12. Follow on-screen prompts to complete initial setup.