Notes:
- Only the Account Owner can complete this process.
- A maximum of 3 Account Managers are allowed per account.
- Ensure your app is up to date as the following steps apply to the most recent version.
- The My Verizon app is only available for Android™ devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
- From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
- Tap the Menu icon
(upper-left) then tap Account.
- Tap Account Settings.

- Tap the Controls tab (at the top) then tap Manager access requests.

- Tap the name of the person requesting access.
- Tap Approve or tap Reject.
The requester is sent a text message regarding the approval or denial of the request.
For additional info on the My Verizon app, check out these FAQs.