Transfer Content with LG Mobile Switch App

What you need:

  • Your old and new phones
  • LG Mobile Switch (Sender) app installed on old phone
  • Wi-Fi enabled on both phones


Note Notes:

  • To migrate data from a non-LG Android™ device to your new LG device, the LG Mobile Switch (Sender) app must be installed on the non-LG device running Android 4.1 or higher. Functionality may vary depending on device model.
  • The app only transfers content to the new device that hasn't already been backed up to a cloud service.
  • Additional options and helpful info



Open LG Mobile Switch on the new device

On your new LG device navigate: Menu > Settings > System > Backup then tap LG Mobile Switch.

On devices running Android version 7.x or older, navigate: Menu > Settings > Backup & reset then tap LG Mobile Switch.

LG Backup screen


Terms & Conditions (new device)

If prompted, review Terms of Use on the new device then tap AGREE (bottom-right).

Terms and conditions agreement


Select the transfer method on the new device

On the new device, tap Wireless (preferred method).

Choose USB, Wireless, or SD card to transfer


Set the new device to receive data

Tap Receive on the new device.

Tap send or receive


Start the transfer on the new device

Tap Start (lower-right) on the new device to begin the transfer.

Start transfer


Terms & Conditions (old device)

On the old device, open the LG Mobile Switch app, review Terms of Use (if prompted) then tap AGREE (bottom-right) to continue.

Terms and conditions agreement


Select the transfer method on the old device

On the old device, tap Wireless (preferred method).

Choose USB, Wireless, or SD card to transfer


Start the transfer on the old device

Tap Start on your old device to begin the transfer.

The old device searches for your new LG device.

Start transfer from old device


Select the destination for your data

Once the new device is found, from the old device, tap the name of the new device to continue the transfer.

An invitation is sent to each device; tap Yes to confirm the transfer.

Send to device screen


Select the data to send to the new device

LG Mobile Switch transfers:

  • Photos
  • Videos
  • Music
  • Documents
  • Call logs
  • Contacts
  • Text messages
  • Calendar
  • Apps
  • Voice memo

From your old device, select (check) the data you would like to transfer to your new device then tap NEXT to continue.

The old device lists the content to be copied to the new LG device.

Items to transfer


Allow the transfer process to complete

When the transfer begins, a percentage of the amount of data transferred displays on both devices.

Transfer completion percentage


Finish the transfer

Once 'Complete' displays, tap DONE.

Transfer complete


You're all done

When the data transfer is complete on the new device, tap Restart Phone (lower-right) then turn off your old device.


Helpful Info

Contacts or media backed up to any Cloud service (e.g., Verizon Cloud, iCloud, Google Drive, etc.) are not transferred by the app and can be restored to the device using the same service.