Samsung Galaxy S9 / S9+ - Reset Network Settings

If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.

Caution By performing the steps below, the following are cleared or restored to default values:

  • Cellular and Wi-Fi network settings (including saved networks and passwords)
  • Bluetooth®


  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions only apply to Standard mode and the default Home screen layout.
  2. Navigate: Settings Settings icon > General management > Reset.
  3. Tap Reset network settings.
  4. Review the info then tap Reset.
    Note If presented, enter the current PIN, password, or pattern.
  5. To confirm, review the info then tap Reset.