Samsung Galaxy S9 / S9+ - Reset App

If your device crashes, resets itself or freezes, it may be caused by apps and this info may help.

Personal data such as browser bookmarks and other customized app settings can be backed up to Google's servers.

1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
   These instructions only apply to Standard mode and the default Home screen layout.
2. Navigate: Settings > Apps.
3. Ensure All apps is selected (upper-left).
   If necessary, tap the Dropdown icon (upper-left) then select All apps.
4. Locate then select the appropriate app.
   If system apps aren't visible, tap the Menu icon (upper-right) > Show system apps.
5. Tap Force stop.
6. To confirm, tap Force stop.
7. Tap Storage.
8. Tap Clear data.
   This option may not be available for some apps.
   Resetting an app or clearing data storage may delete saved info within the app (e.g., calendar events may be lost).
9. To confirm, review the info then tap OK.