Turn Voice & Video On / Off - HD Voice - LG ZONE® 4

Caution:

• HD Voice isn't recommended if you use a 1X/3G Network Extender or a TTY/TDD device.
• HD Voice on the smartphone must be turned on if you use a 4G Network Extender.
• If located in Alaska, it's not recommended to turn off HD Voice for troubleshooting purposes as it causes the device to roam off the Verizon Wireless network.

Notes:

• HD Voice calling requires both parties to be in a Verizon 4G LTE coverage area, have HD voice capable devices and be provisioned for HD Voice to do simultaneous voice and data.
• HD Voice is included in existing voice plans and minutes are billed as regular voice calls.

1. Ensure HD Voice is activated.
2. From a Home screen, navigate: Settings > Advanced Calling.
   Swipe left or right to access apps; steps apply to the default Home mode.
3. Tap Advanced Calling.
4. Tap the Advanced Calling switch to turn on or off .
5. Tap HD Voice and Video calling.
6. If presented with a confirmation screen, tap OK.
   Review the disclaimer regarding billing and data usage.
7. Select one of the following:
   Selected when a blue dot is present.
   • HD Voice and Video calling
     When selected, others can see that the phone has Video Calling.
   • HD Voice only

For additional info, see these HD Voice FAQs.