Power Up in Safe Mode - LG ZONE® 4

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.

An alternate method is available if the device can be powered on and is responsive.

  1. Ensure the device is powered off.
  2. Press and hold the Power button and the Volume Down button until the system recovery screen is displayed then release both buttons.
    Power button
  3. Select Safe mode.
    Note Use Volume buttons to highlight the option then press the Power button to select.
  4. The device starts up with Safe mode displayed in the lower-left.
    Note This may take up to 1 minute.
    Safe mode screen
  5. With Safe Mode enabled, test device and app functionality.

Related Topic: Video Icon Using Safe Mode