Find My iPhone® - iCloud®

Note Notes:

  • Find My iPhone is an app that assists with locating a missing iOS device from another iOS device or computer.
    Note If you no longer have access to an iOS device, refer to Apple's Find My iPhone Activation Lock article for info on how to manage them via a website.
  • Before Find My iPhone can be used to locate devices, it must be enabled on each device. To see all the devices when you sign in to Find My iPhone, each device must be setup with the same iCloud account info.
    Note For assistance with enabling Find My iPhone, refer to Turn Find My iPhone On/Off.
  • During the initial setup and activation of an iPhone, the Find My iPhone app may have been pre-installed. If the app was not pre-installed, refer to Download/Install Find My iPhone app for assistance.
  • An Apple ID must be created to use Find My iPhone. For assistance with creating an Apple ID, refer to Create Apple ID.

 

Play Sound
Lost Mode
Erase iPhone
Remove iPhone

 

Play Sound

Note If a missing online iOS device is nearby, play a sound on it to assist with finding it.

  1. Navigate to the Find My iPhone section of icloud.com.
    Note URL: www.icloud.com/#find
  2. Enter the Apple ID and password then tap Sign In Sign In.
  3. Tap All Devices (top of the screen).
    Note The dot to the left of the device's name indicates it's status:
    • A blue or green dot indicates it's online
    • A gray dot indicates it's offline
  4. Tap a device with an online status (blue/green dot indicator).
    Note The location of the device displays on the map.
  5. Tap Play Sound.
    Note A sound plays on the missing iOS device.
    Play Sound

 

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Lost Mode

Note Securely lock an online iOS device and display a custom message along with a contact number. The finder of the device is able to call the contact number from the device itself.

  1. Navigate to the Find My iPhone section of icloud.com.
    Note URL: www.icloud.com/#find
  2. Enter the Apple ID and password then tap Sign In Sign In.
  3. Tap All Devices (top of the screen).
    Note The dot to the left of the device's name indicates it's status:
    • A blue or green dot indicates it's online
    • A gray dot indicates it's offline
  4. Tap a device that with an online status (blue/green dot indicator).
    Note The location of the device displays on the map.
  5. Tap Lost Mode.
    Lost Mode
  6. Enter a contact number then tap Next.
  7. Enter a message to be shown on the lost device's screen then tap Done.
    Note The custom message displays on the missing iOS device.

 

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Erase iPhone

Note If the online iOS device is lost or stolen it can be remotely erased, removing the personal info (i.e., contacts, email, music, etc.) and settings to prevent anyone from seeing or using the info.

  1. Navigate to the Find My iPhone section of icloud.com.
    Note URL: www.icloud.com/#find
  2. Enter the Apple ID and password then tap Sign In Sign In.
  3. Tap All Devices (top of the screen).
    Note The dot to the left of the device's name indicates it's status:
    • A blue or green dot indicates it's online
    • A gray dot indicates it's offline
  4. Tap a device that with an online status (blue/green dot indicator).
    Note The location of the device displays on the map.
  5. Tap Erase iPhone.
    Erase iPhone
  6. Review the warning then tap Erase iPhone.
  7. Enter the Apple ID password then tap Erase.
    Note All personal info and settings are erased from the missing iOS device.

 

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Remove iPhone

Note If an iOS device is no longer being used, it can be removed from the Find My iPhone devices list.

  1. Navigate to the Find My iPhone section of icloud.com.
    Note URL: www.icloud.com/#find
  2. Enter the Apple ID and password then tap Sign In Sign In.
  3. Tap All Devices (top of the screen).
    Note The dot to the left of the device's name indicates it's status:
    • A blue or green dot indicates it's online
    • A gray dot indicates it's offline
  4. Tap one of the offline (gray dot) devices to select it.
  5. Tap All Devices again.
  6. Next to the selected device, tap Remove Remove Device.
  7. Tap Remove to confirm.
    Note The iOS device is removed from the Find My iPhone device list.

 

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