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Samsung Galaxy Tab A (8.0)

Apple® iPhone® 6 Plus

Apple® iPhone® 6

Samsung Galaxy Tab S4

Samsung Galaxy S7

Apple® iPhone® 7

Apple® iPhone® 6s Plus

Apple® iPhone® 6s

Apple® iPhone® 7 Plus

Apple® iPhone® 8 Plus

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Samsung Galaxy S8

Apple® iPhone® X

Apple® iPhone® 8

Verizon Ellipsis™ Jetpack®

Galaxy Tab E (8.0)

Samsung Galaxy S9

Apple® iPhone® SE

Galaxy J7 / J7 V

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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L

Samsung Galaxy S® 6

Samsung Galaxy Note8

Samsung Galaxy S9+

Samsung Galaxy S7 edge

Apple® iPad® 2

Apple® iPhone® 5s

Samsung Galaxy S® 4

Cadence by Kyocera

LG K20™ V

DROID TURBO 2

Moto Z Force Droid Edition

Apple Watch® Series 3

Verizon Wireless Home Phone

Samsung 3G Network Extender

Verizon Jetpack® MiFi® 6620L

Samsung Galaxy J3 Eclipse

Google Pixel 2 XL

Jetpack® MiFi® 7730L

Pixel™, Phone by Google

Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L

Samsung Galaxy S8+

LG Exalt® LTE

Samsung Galaxy J3 V

GizmoGadget™ by LG

moto g6

Google Pixel 2

Moto Z Play Droid Edition

Samsung 4G LTE Network Extender

Motorola moto z² play

Motorola moto z² force edition

Samsung Galaxy Note5

LG Revere® 3

Samsung Galaxy Note® 4

G7 ThinQ

LG G6™

Apple® iPhone® 5c

Verizon Ellipsis® Jetpack® MHS900L

Apple® iPhone® 5

DROID MAXX by MOTOROLA

Samsung Galaxy J3 (2016)

Motorola moto e⁴

Droid Turbo by Motorola

Verizon Ellipsis® 8

Verizon Ellipsis® 7

Verizon 4G LTE Broadband Router

V20™

KYOCERA DuraXV^LTE

Microsoft Lumia 735

Verizon Jetpack® 4G LTE Mobile Hotspot 890L

LG G5

Samsung Gusto® 3

Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L

Verizon LTE Internet and Home Phone

Pixel™ XL, Phone by Google

ASUS ZenFone™ V

Moto Z Droid Edition

Stylo™ 2 V

Verizon MiFi® 4G LTE Global USB Modem U620L

Apple® iPhone® 4

Pantech 4G LTE Global USB Modem UML290

Samsung Galaxy Core Prime™

LG G4™

Droid Turbo in Ballistic Nylon

Hum⁺ by Verizon

DuraForce PRO with Sapphire Shield

Samsung Galaxy J1™ Prepaid

Samsung Convoy® 4

ZTE Blade™ Vantage Prepaid

Microsoft Surface 3

DuraXV

Verizon Wear24™

GizmoPal™

LG K8 V

LG Cosmos™ 3

ZTE Cymbal® LTE

Motorola moto e4 plus™

PRIV™ by BlackBerry®

Ellipsis® Jetpack® MHS800L

Apple® iPhone® 4s

GizmoPal® 2 by LG

Samsung Galaxy Note® 3

Galaxy J3 Mission

Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

LG G3

Verizon Verizon SmartHub with Voice

LG Optimus Zone™ 3

ZenFone™ V Live

Samsung Gear S3 frontier

Samsung Galaxy S6 edge +

DROID MAXX 2

Verizon Wireless Home Phone T2000

Motorola moto e5 play

BlackBerry® Bold™ 9930 smartphone

LG V30®

Verizon 4G LTE USB Modem 551L

Verizon Global USB Modem USB730L

Samsung Galaxy S® III

Verizon Ellipsis® 10

Samsung 4G LTE Network Extender 2

Galaxy J7 V (2nd Gen.)

Toyota Connected Car

Moto G Play

Kyocera DuraXV+

LG V10™

LTE Internet (Installed)

LG Exalt™

Apple® iPad® (6th Generation) 9.7-inch

Galaxy Tab E

Sonim XP5

ZenPad™ Z10

Samsung Convoy™ 3

Samsung Galaxy S® 6 edge

ZenPad™ Z8

DROID MINI by MOTOROLA

Galaxy J3 V (3rd Gen.)

Moto X™ by Motorola

DROID RAZR M by MOTOROLA

BlackBerry Classic

moto g6 play

ASUS ZenPad™ Z8s

LG Extravert™ 2

Apple® iPad® (9.7-inch)

Brigadier™ by Kyocera

Samsung Galaxy J3 (3rd Gen.)

Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE

Casio G'zOne Ravine® 2

Casio G'zOne Commando®

Verizon 4G LTE USB Modem UML295

Sony Xperia® Z3v

Samsung Convoy™ 2

LG ZONE® 4

Ellipsis™ Jetpack® MHS815L

Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L

Samsung Intensity™ II

HTC One® (M8)

Samsung Galaxy J7 (2nd Gen.)

LG K4™ LTE

Samsung Gusto® 2

BlackBerry® Q10 smartphone

HTC 10™

Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11

LG Revere®

Hum^x

Samsung Galaxy Tab S3

LG G2

LG G Vista

Apple® iPad Pro® (12.9-inch)

Casio G'zOne Commando® 4G LTE

Apple® iPad Pro® (10.5-inch)

Apple® iPad Air® 2

LG G Pad 8.3 LTE

Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA

Apple® iPad mini™ with Retina display

Verizon Ellipsis® 8 HD

ASUS ZenFone™ AR

Gear S2

Gear S®

Samsung Galaxy S® 4 mini

Samsung Brightside™

Arlo Go

Verizon GizmoTab™

DROID ULTRA by MOTOROLA

Samsung Convoy™

BlackBerry® Z10 smartphone

Samsung Galaxy Note® II

DROID RAZR by MOTOROLA

Samsung Galaxy Book

Casio G'zOne Ravine®

Samsung Galaxy Tab®

HTC Desire® 530

Verizon Wireless USB760 Modem

HTC One M9

BlackBerry® Z30 smartphone

LG Octane™

BlackBerry® Bold 9650 smartphone

Apple® iPad Pro®

Verizon MiFi™2200 Intelligent Mobile Hotspot

Samsung Galaxy Tab® 2 (7.0)

LG Accolade™

Samsung Galaxy Note® 10.1

Nokia Lumia 928

HTC One®

Apple® iPad® with Wi-Fi + 4G

Samsung Haven™

Moto X™ (2nd Gen.)

LG Cosmos™ 2

HP Elite x2 1012

HTC Desire® 526

LG Revere® 2

Samsung Intensity™ III

Samsung Gusto®

Samsung Galaxy Tab S2

HTC Desire® 626

Apple® iPad mini® 4

Apple® iPad®

Apple® iPad Pro® (9.7-inch)

DROID RAZR MAXX HD by MOTOROLA

Apple® iPad Air®

Samsung Galaxy Tab® 4 (10.1)

LG VX8300

Galaxy Note® Edge

Samsung Knack™

Yealink One Talk^SM IP DECT Phone Bundle

LG enV®3

LG 4G LTE USB Modem VL600

LG Terra™

Samsung Galaxy Camera®

Samsung Galaxy Tab® 2 (10.1)

Motorola MOTO™ W755

Nokia Lumia 822

LG Exalt™II

Spartan GoCam™

Apple® iPad mini™

LG G Pad™ X8.3

Samsung Gear S3 classic

G Pad™ 7.0 LTE

Delphi Connect with 4G LTE Mobile Hotspot

Pantech Hotshot™

Nexus 6

LG Cosmos™ Touch

Ellipsis® Kids

Casio G'zOne Boulder®

Samsung Galaxy Tab® 4 (8.0)

Motorola Barrage™

Sony Xperia® Z2

Samsung Galaxy S® III mini

Samsung Smooth™

LG enV®2

Samsung Galaxy Tab® (10.1)

Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot

Verizon Ellipsis® 10 HD

LG Cosmos™

LG VX5500

HTC One® (M8) for Windows®

Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot

LG Extravert™

Samsung Alias™ 2

Casio G'zOne Rock™

LG enV® TOUCH

Lexus Connected Car

Samsung Intensity™

Verizon Wireless UMW190 Global USB Modem

Nokia Lumia Icon

Watch Urbane™ 2nd Edition LTE

DROID DNA by HTC

G Pad™ 10.1 LTE

Verizon Wireless UM175 USB Modem

Verizon Wireless G'zOne Type-S

LG VX5400

DROID RAZR HD by MOTOROLA

Lancet™ for Android™

Motorola XOOM™ 4G LTE

Pantech Jest™ 2

Lucid™3 by LG

Nokia Lumia 2520

Samsung Galaxy Stellar™

DROID RAZR MAXX by MOTOROLA

Motorola W385

Apple® iPad mini™ 3

Samsung SCH-u340

HTC Desire® 612

Verizon Wireless PC5750 PC Card

Samsung Galaxy Tab® S

Samsung Galaxy Note® 10.1 2014 Edition

Verizon Wireless Escapade®

HTC One® remix

Enact™ by LG

Samsung Galaxy Note® Pro

Samsung SCH-u430

HP Spectre x2

Samsung Gear S2 classic

LG VX8360

Samsung Galaxy™ Stratosphere™ II

Samsung SCH-a870

Google Nexus 7

Verizon Wireless PC770 2-in-1 Card and ExpressCard®

DROID 4 by MOTOROLA

Lucid™ by LG

Lancet™

Hydro ELITE by KYOCERA

Motorola MOTO™ VU204

Motorola Adventure™ V750

LG VX8350

Samsung SCH-u410

Samsung Reality™

Moto X™ - Designed by You (2nd Generation)

Lucid™2 by LG

LG VX5300

Galaxy Nexus by Samsung

Verizon Wireless Coupe™

Motorola V325i

Apple® iPad® with Retina display

LG VX5200

Motorola V325

Samsung SCH-u540

LG VX3300

Verizon Wireless CDM8975

LG VX3200

Motorola W315

LG Clout™

Samsung SCH-a650

Motorola V325xi

Luge™ by Motorola Prepaid

Motorola Entice™

Samsung SCH-a630

moto z3

Motorola RAZR V3m in Gray

Samsung Galaxy Note9

All memory capacities and all colors supported.

Auto Restore - LG ZONE® 4

Prior to completing a factory data reset, view this info to ensure apps and settings are backed up.

When attempting to determine whether a third-party app is the cause of an operating system or app issue, ensure Automatic Restore is disabled prior to a performing a factory data reset.

From a Home screen, navigate: Settings > Backup & reset.
Swipe left or right to access apps; steps apply to the default Home mode.
Tap Back up my data.
Ensure the Back up my data switch (at the top) is turned on .
Tap the Back icon (upper-left).
Tap Automatic restore to turn on or off .
Ensure the Backup account email address is correct.