Verizon Smart Family™ - Android™ - Pair Parent and Child Devices

Note To perform the steps below, you need to:

  • have access to both the parent and child devices.
  • ensure that the Smart Family app is installed on the parent device.
  • sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.


  1. From the Smart Family parent app, tap the Settings icon Settings icon (upper-right).
    Dashboard with Settings icon
  2. Tap Family settings.
    Settings with Family settings
  3. Select the desired family member or mobile number.
    Family settings with Profiles
  4. Tap Smart Family Companion.
    Profiles with Smart Family Companion
  5. Review the info then tap Activate (at the bottom).
    Note If not available, existing content filters are already in place. Tap Pair Phone (lower-right) then skip to step 12.
    Install Smart Family Companion with Activate
  6. Review the info then tap Next.
    Tap Next
  7. Enter your child's age then tap Next.
    Tap Next
  8. If presented, review the disclaimer then tap OK to continue.
    Content Filters disclaimer with OK
  9. From any of the following screens, tap Customize or Block to continue:
    Note The screens and options presented vary depending upon the child's age (e.g., 11 and under, 12 to 16, 17 and over).
    • Objectionable Content
    • Social Media
    • Mature Social Media
    • Messaging Apps
      Objectionable Content with Customize and Block
  10. If customizing blocked content, tap the switch(es) to turn on Switch on or off Switch off then tap Save.
    Note The image below is an example. The options presented may vary.
    Objectionable Content with options
  11. Tap Pair Phone.
    Almost done with Pair Phone
  12. From the prompt, tap Send.
    Note Instructions for pairing are sent to the child device.
    Tap Send
  13. Tap OK to confirm.
    Tap OK
  14. Using the child device, follow the instructions received via text to complete pairing.
    Note If necessary, refer to one of the following for assistance:
  15. Using the parent device, tap OK to confirm.


Related Topic: Unpair Parent and Child Devices