Verizon Smart Family™ - Apple® iOS - Add or Remove Scheduled Time Alerts

Note Notes:

  • Scheduled alerts locate your child at a specific time on the days you choose.
  • Alerts work even if the companion app isn't installed on your child's device and location sharing is off.
    Note Phone network location is then used to determine location, which is less accurate than using the companion app.
  • To perform the steps below and to get the most accurate location results, you need to:
    • have a Premium subscription.
    • ensure the parent and child devices are paired.
    • ensure location sharing is on.
    • ensure GPS is enabled on the device to be located.
      Note If necessary, refer to the device's user manual for instructions.


  1. From the Smart Family parent app, select the appropriate family member from the top row of contacts (multiple may appear).
    Dashboard with family members
  2. From the Manage controls section, tap Location alerts.
    Dashboard with Location alerts
  3. Tap Scheduled alerts.
    Location alerts with Scheduled alerts
  4. Perform one of the following:
    • To add an alert:
      1. Tap Add an alert.
        Scheduled alerts with Add an alert
      2. Enter or configure the following info then tap Save:
        • Days
          Note Select (check) the desired days.
        • Time
          Note Tap to edit the time.
          Add an alert with available options and Save
    • To remove an alert:
      1. Select the alert to remove.
        Scheduled alerts with current alerts
      2. Tap Remove (lower-left).
        Current alert with Remove
      3. To confirm, tap Remove.
        Confirmation prompt with Remove