moto e5 play - Reset Network Settings

If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.

Caution By performing the steps below, the following are cleared or restored to default values:

  • Cellular and Wi-Fi network settings (including saved networks and passwords)
  • Bluetooth®

  1. From a Home screen, swipe up to access all apps.
  2. Navigate: Settings Settings icon > Systems System Settings Icon.
  3. Tap Reset Reset Setting Icon.
  4. Tap Network settings reset.
    Note If prompted, enter the PIN, password or pattern.
  6. To confirm, tap RESET SETTINGS.