Reset Network Settings - prepaid moto e5 play

If you can't connect to the internet, send or receive email and/or messages (text, picture or video), resetting the network settings may help.

Caution By performing the steps below, the following are cleared or restored to default values:

  • Cellular and Wi-Fi network settings (including saved networks and passwords)
  • Bluetooth®

  1. From a Home screen, swipe up to access all apps.
  2. Navigate: Settings Settings icon > Systems System Settings Icon.
  3. Tap Reset Reset Setting Icon.
  4. Tap Network settings reset.
  5. Tap RESET SETTINGS.
    Note If prompted, enter the PIN, password or pattern.
  6. To confirm, tap RESET SETTINGS.
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