moto g6 play - Reset App

If your device crashes, resets itself or freezes, it may be caused by apps and this info may help.

Note Personal data such as browser bookmarks and other customized app settings can be backed up to Google's servers.

  1. From a Home screen, swipe up to access all apps.
  2. Navigate: Settings Settings icon > Apps & notifications Apps icon.
  3. Tap 'See all xx apps' to access 'App info' page.
  4. Locate then select the appropriate app.
  5. Tap FORCE STOP.
  6. Tap OK.
  7. Tap Storage.
  8. Tap CLEAR CACHE.
    Note This option may not be available for some apps.
    Caution Resetting an app or clearing data storage may delete saved info within the app (i.e., calendar events may be lost).
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