Verizon Smart Family™ - My Verizon app - Access Location Sharing and Location Alerts

Note To perform the steps below, you need to:

  • ensure the My Verizon app is installed and up to date as the following steps apply to the most recent version.
  • have an Android® device running 4.0 or higher or an Apple® iOS device running 10.0 or higher. For all other devices, visit to sign in and manage your account.
  • sign in using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
  • have the Smart Family parent app installed on your Android or Apple iOS device.
  • have a Premium subscription.
  • ensure the parent and child devices are paired.
  • ensure location sharing is on.
  • ensure GPS is enabled on the device to be located.
    Note If necessary, refer to the device's user manual for instructions.

  1. From the My Verizon app, tap the Menu icon Menu icon (upper-left).
  2. Tap Account.
    Menu with Account
  3. Tap Verizon Smart Family.
    Account with Smart Family
  4. Select the appropriate mobile number.
    Manage screen with available numbers
  5. Tap Location Alerts.
    Location alerts screen
  6. When prompted, launch the Verizon Smart Family app then refer to one of the following to manage location preferences, sharing and alerts:

Note For additional info on the My Verizon app, check out these FAQs.