LG G7 ThinQ™ - Soft Reset

A soft reset can resolve issues like continuous resetting/rebooting, device crashing, freezing, device locks up, and keypad doesn't respond.

Note Notes:

  • A soft reset (turning the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting a device.
  • In most cases, a soft reset won't affect data on the device, unless the battery is very low.

 

Preferred Method

  1. Press and hold the Power button (upper-right edge).
    Power button
  2. Tap Power off.

 

Alternate Method

Simultaneously press and hold the Volume Down button (left edge) and the Power button (right-side) until the device powers off (approximately 5 seconds) then release.
Note Allow several seconds for the reboot process to complete.
Volume buttons

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