Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.
Notes:
- The following is provided for informational purposes only. Verizon verifies access to data services only, which can be checked by viewing a website.
- For all advanced-level configuration and troubleshooting, contact your Exchange / IT admin for assistance.
- From a Home screen, navigate: Settings
> Accounts
.
- Tap the appropriate account.
- Tap Remove account.
- Tap REMOVE.
Related Topic: Set Up Corporate Email