Samsung Galaxy J7 V / J7 (2nd Gen.) - Adjust Account Sync Settings

If you're not receiving email and app notifications, follow these steps to check your account sync settings.

Note The available settings may vary depending upon the email account type.

Caution Frequent account synchronization can have a negative impact on battery life.

  1. From a Home screen, swipe up then navigate: Settings Settings icon > Accounts and backup > Accounts.
  2. Select the appropriate account or email address.
    Note Multiple accounts may appear.
  3. Tap Sync account.
  4. Turn the sync settings on On switch icon or off Off switch icon as applicable.
    Note The settings presented vary depending upon account type.
    Note To turn on master sync for all account types:
    1. Navigate: SettingsAccounts and backup > Accounts.
    2. Tap Auto sync data to turn on On switch icon or off Off switch icon.
    3. Tap OK to confirm.
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