Samsung Galaxy J7 V / J7 (2nd Gen.) - Auto Receive Messages

Note If you're not receiving picture / video messages, follow the steps below to ensure 'Auto-retrieve' is turned on.

  1. From a Home screen, swipe up then tap Messages Messages icon.
    Note If prompted to change the default SMS app, tap YES to confirm.
  2. Tap the Menu icon Menu icon (upper-right).
  3. Tap Settings.
  4. Tap More settings.
  5. Tap Multimedia messages.
  6. Tap either of the following to turn On switch icon or off Off switch icon:
    • Auto-retrieve
    • Roaming auto-retrieve
      Note Enabling this option may incur roaming charges.