Samsung Galaxy J7 V / J7 (2nd Gen.) - Turn Voice & Video On / Off - HD Voice

Caution If located in Alaska, it is not recommended to turn off VoLTE for troubleshooting purposes as it causes the device to roam off the Verizon Wireless network.

Note Notes:

  • If enabling, ensure HD Voice & Video features are activated.
    Note HD Video calling is not available on the Samsung Desire 530 PrePay.
  • These instructions enable or disable HD Voice & Video calling functions.

  1. From a Home screen, swipe up then navigate: Settings Settings icon > Connections Connections icon > Advanced Calling.
  2. Tap Advanced Calling.
  3. Tap the Advanced Calling switch (upper-right) to turn on Switch on or off Switch off.
  4. When turned on, tap one of the following:
    • HD Voice and Video calling
    • HD Voice
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