Samsung Galaxy J3 V / Galaxy J3 (3rd Gen.) - Power Up in Safe Mode

Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.

An alternate method is available if the device can be powered on and is responsive.

  1. With the device powered off, press and hold the Power button until the Samsung Galaxy J3 V screen appears then release.
    Power on
  2. With Samsung Galaxy J3 V still on screen, press and hold the Volume down button (left-edge).
  3. Continue to hold the Volume down button until Safe mode appears in the lower-left of the unlock or home screen then release.
    Note This may take up to 45 seconds.
    Safe mode screen
  4. With Safe Mode enabled, test device and app functionality.

 

Related Topic: Video camera icon Using Safe Mode

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