Verizon 5G Home service is currently offered in specific areas; click here to check for 5G coverage availability.
At times, Verizon 5G Ultra Wideband may fall back to 4G LTE speeds.
Ensure your app is up to date as the following steps apply to the most recent version.
The My Verizon app is only available for Android™ devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
Available settings vary based on user type (Account Owner, Manager, Member).
From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
Tap the Menu icon (upper-left) then tap Devices.
Tap Manage (below 5G Home).
From the '5G Home' screen, tap the Smart devices tab then tap Performance tests.
Viewing all devices may require scrolling down.
From the 'Performance Tests' screen, tap Run speed test.
You must be connected to your 5G Home Wi-Fi network to run a speed test.
5G Ultra Wideband speeds range from 300 Mbps up to 940 Mbps.
View the results then, if needed, you can Retest.
Tap the History tab to view prior speed test results.