5G Home Internet - My Verizon app - Enable / Disable a Connected Device

5G Home Internet service is currently offered in specific areas; click here to check for 5G coverage availability.

Note Notes:

  • Ensure your app is up to date as the following steps apply to the most recent version.
  • The My Verizon app is only available for Android™ devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Manager, Member).

 

  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Devices.
  3. Tap Manage (below 5G Home).
    My Verizon app devices screen with emphasis on manage
  4. From the '5G Home' screen, tap the Smart devices tab then select the desired device.
    Note Viewing all devices may require scrolling down.
    My Verizon app Smart Devices tab
  5. Tap the Wi-Fi switch to turn access on On icon or off Switch off for the selected device.
    My Verizon app Device info screen

 

Note For additional info on the My Verizon app, check out these FAQs.

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