Mute / Unmute Messages

Note Notes:

  • Muting a conversation disables notifications from specific conversations.
  • For additional info on Verizon Messages (Message+), check out these FAQs.

 

Mute / Unmute Conversation for Verizon Messages on Apple®
Turn iMessage® Alerts On / Off
Mute / Unmute Conversation for Verizon Messages on Android®

 

Mute / Unmute Conversation for Verizon Messages on Apple

Note Ensure your apps are up to date as the following steps apply to the most recent version.

  1. Tap the Message+ icon Message+ icon.
    Note If not available, navigate: Apps > Message+.
  2. Select a conversation.
    Select a Conversation
  3. Tap the Menu icon Menu Icon(upper-right).
  4. Tap Mute or Unmute.
    Mute Conversation

 

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Turn iMessage Alerts On / Off

  1. From the Home screen, tap Messages Messages icon.
  2. Press and swipe the preferred conversation to the right then tap Hide Alerts.
    Note Alternative steps:
    1. Tap the preferred conversation.
    2. Tap the Contact's image.
    3. Tap the Info icon Info icon (upper-right).
    4. Tap the Hide Alerts switch to turn on On switch or off Off switch.
  3. When enabled, a crescent moon appears next to the conversation.
    Hidden Alerts Message

 

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Mute / Unmute Conversation on Verizon Messages for Android

Note Ensure your apps are up to date as the following steps apply to the most recent version.

  1. Tap the Message+ icon Message+ icon.
    Note If not available, navigate: Apps > Message+.
  2. Select a conversation.
    Select a Conversation
  3. Tap the Menu icon Menu Icon (upper-right).
  4. Select Mute / Unmute Conversation.
    Select an option

 

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