For additional reference, there's a Network Extender Setup Video available on vzw.com.
When placing or receiving a call, ensure that all bandwidth intensive processes are disabled. These processes include but are not limited to:
The table below outlines bandwidth requirements (of the 300 kbps minimum speed) based on the number of active callers:
|Simultaneous Caller||Download Speed Requirement||Upload Speed Requirement|
|1 caller||40 kbps||40 kbps|
|2 callers||80 kbps||80 kbps|
|3 callers||120 kbps||120 kbps|
While we cannot recommend a specific site or app, there are many online resources that can help determine if an Internet connection and/or router can support VoIP throughput. Some examples are:
If prompted, refer to Install Java for additional information. Alternatively, a variety of apps can test VoIP throughput. Refer to download instructions for Android, iOS, or BlackBerry to locate and install a QoS testing app.
Perform all testing on the same network as the Network Extender.
The links above are provided as a convenience and for informational purposes only. Verizon Wireless doesn't provide support for third party websites or apps.