This helps when you want to transfer or move your picture/video files between your device and a computer/PC or memory card.
Only DRM free or unprotected video can be transferred via this method.
Notes:
-
Connect the device to a computer using the supplied USB cable.
-
If prompted to allow access to your data, tap ALLOW.
-
Touch and hold the Status bar (at the top) then drag to the bottom.
The image below is an example.

-
From the
Android System section, ensure File Transfer is selected.
If necessary, select the current option (e.g., Charging, Photo Transfer, etc.) then tap File Transfer.
-
Launch File Explorer or Windows Explorer.
Using the computer keyboard, press Windows+E (
+E) keys.
Alternatively, right-click Start then click Open Windows Explorer or File Explorer.
-
Using File or Windows Explorer, navigate: Galaxy Note9 > Phone.
If the files are stored on the memory card, navigate: Galaxy Note9 > Card then choose the location of the files.
-
Utilize the computer to copy video or picture files from the following folders into the desired folder(s) on the computer's hard drive:
-
DCIM\Camera
-
Download
-
Movies
-
Pictures
-
Disconnect the USB cable from the computer.
Related Topic:
Transfer Content Between Computer and Android® Smartphone