Samsung Galaxy Note9 - Move Pictures / Videos from Device

This helps when you want to transfer or move your picture/video files between your device and a computer/PC or memory card.

Only DRM free or unprotected video can be transferred via this method.

Notes:

• Pictures or videos can also be transferred to the device from a computer.
• If using a Macintosh computer, additional software is required in order to transfer files.
• For a quick overview of Verizon Cloud, watch this video.

1. Connect the device to a computer using the supplied USB cable.
   1. If prompted to allow access to your data, tap ALLOW.
   2. Touch and hold the Status bar (at the top) then drag to the bottom.
      The image below is an example.
      
   3. From the Android System section, ensure File Transfer is selected.
      If necessary, select the current option (e.g., Charging, Photo Transfer, etc.) then tap File Transfer.
2. Launch File Explorer or Windows Explorer.
   Using the computer keyboard, press Windows+E ( +E) keys.
   Alternatively, right-click Start then click Open Windows Explorer or File Explorer.
3. Using File or Windows Explorer, navigate: Galaxy Note9 > Phone.
   If the files are stored on the memory card, navigate: Galaxy Note9 > Card then choose the location of the files.
4. Utilize the computer to copy video or picture files from the following folders into the desired folder(s) on the computer's hard drive:
   • DCIM\Camera
   • Download
   • Movies
   • Pictures
5. Disconnect the USB cable from the computer.

Related Topic: Transfer Content Between Computer and Android® Smartphone