Samsung Galaxy Note9 - Clear App Cache

If your device runs slow, crashes or resets, or apps freeze when running them, clearing the cached data may help.

Clear Individual App Cache

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions only apply to Standard mode and the default Home screen layout.
  2. Navigate: Settings Settings icon > Apps.
  3. Ensure 'All' is selected (upper-left).
    Note If necessary, tap the Dropdown icon Dropdown icon (upper-left) then select All.
  4. Locate then select the appropriate app.
    Note If system apps aren't visible, tap the Menu icon Menu icon (upper-right) > Show system apps.
  5. Tap Storage.
  6. Tap Clear cache.
    Note This option may not be available for some apps.

 

Clear All Cached Data

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions only apply to Standard mode and the default Home screen layout.
  2. Navigate: Settings Settings icon > Device care > Storage.
  3. Tap Clean now.
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