Samsung Galaxy Note9 - DTMF

If you're calling into an automated dial-in system (e.g., voicemail) and your dialpad entries aren't being recognized, view this info.

Note DTMF tones are used by automated dial-in systems such as Voicemail or where prompts are used to navigate.

  1. From a Home screen, tap Phone Phone icon (lower-left).
    Note If not available, swipe up or down from the center of the display then tap Phone Phone icon.
  2. Tap the Menu icon Menu icon (upper-right).
  3. Tap Settings.
  4. From the Call settings section, tap More settings.
  5. From the Other call settings section, tap DTMF tones
  6. Select one of the following:
    • Normal
    • Long
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