Samsung Galaxy Note9 - Set Up Device

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Caution To avoid potential issues, review the following:


Note Video Camera  Icon For a quick overview watch this video.


  1. If powered off, press and hold the Power button (located on the right side of the phone) until the 'Samsung Galaxy Note9' screen appears then release.
  2. From the 'Start' screen, select the appropriate language then tap the Right arrow icon Right arrow icon.
  3. From the 'Terms and Conditions' screen, select (check) the following then tap AGREE (lower-right) to continue:
    Note Review the info before continuing.
    • Terms and Conditions
      Note Must be selected to continue.
    • Privacy Policy
      Note Must be selected to continue.
    • Diagnostic data
    • I have read and agree to all of the above.
  4. If presented with the 'Verify your account' screen, sign in with the Google account that was previously synced on the device, tap NEXT then tap No.
  5. If presented with the 'Phone Activation' screen, tap NEXT or tap ACTIVATE NOW (if available).
    Note If prompted, enter the account PIN then follow the onscreen prompts (see Account PIN FAQs for additional info).
    Note If activating a new phone, ensure the old phone is powered off and allow several minutes for the deactivation of the old phone to complete.
  6. From the 'Set up Wi-Fi' screen, select and connect to the desired network or tap SKIP (lower-right).
  7. From the 'Google Sign in' screen, tap SKIP > SKIP.
  8. From the 'Name' screen, enter a name then tap NEXT.
  9. From the 'Protect your phone' screen, select No, thank you then tap SKIP then tap SKIP ANYWAY.
  10. From the 'Google services screen', select any of the following to turn on Switch on or off Switch off then tap I AGREE (scroll to the bottom).
    • Help apps find location
    • Improve location accuracy
    • Send system data
  11. From the 'Verizon Cloud' screen, tap SKIP (at the bottom) then tap NOT NOW (lower-left).
  12. From the 'Email setup' screen, tap SKIP (lower-right).
  13. From the 'Security & Privacy' screen, tap SKIP.
  14. From the 'Personalize your phone' screen, tap SKIP.
  15. From the 'Setup Wizard is complete' screen, tap DONE (lower-right).


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