Samsung Galaxy Note9 - Set Up Face Recognition

Note Notes:

  • Facial recognition is utilized to unlock the device.
  • For optimal performance, ensure you are indoors or away from direct sunlight.
  • If synced to a corporate exchange account, the availability of this option is dependent upon the policies of your IT admin.


  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions only apply to Standard mode and the default Home screen layout.
  2. Navigate: Settings Settings icon > Biometrics and security.
  3. From the Biometrics section, tap Face Recognition.
    Note If presented, enter the current PIN, password, or pattern.
  4. Perform one of the following:
    • For first time setup:
      1. If presented, select a lock screen option (e.g., Pattern, PIN, Password) then follow the steps to complete the process.
        Note If necessary, refer to Set Up Screen Lock for assistance.
      2. Review the info then tap Continue.
        Note Tap More about face recognition for more details.
      3. Review the info, select Yes or No then tap Continue.
      4. While holding the phone 8-20 inches away, position your face within the square displayed on-screen.
      5. If prompted, review the info then tap Continue.
      6. From the 'Useful face recognition features' screen, tap the following to turn on Switch on or off Switch off then tap OK:
        • Stay on Lock screen
        • Faster recognition
          Note When off, greater security is provided making it harder to unlock your phone using an image or video.
        • Lift to wake
        • Brighten screen
    • To remove face data:
      1. Tap Remove face data.
      2. To confirm, review the info then tap Remove.