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First time setup and activation - out of the box experience - Samsung Galaxy Tab S4

Note This device comes with the SIM card already inserted.

Caution Are you upgrading from an existing Verizon Wireless device? Yes or No.

  1. If powered off, press and hold the Power button until the 'Samsung Galaxy Tab S4' screen appears then release.
    Power button
  2. From the 'Welcome' screen, select the appropriate language then tap Start .
  3. In order to enter setup, you must accept the Terms and Conditions and Privacy Policy. Tap the check boxes to select them then tap AGREE.
    Note Allow several seconds for activation to complete.
  4. If presented with the 'Verify your account' screen, do the following:
    1. Enter the account PIN then follow the onscreen prompts.
      Note See Account PIN FAQs for additional info.
    2. Turn off your old phone to ensure the activation process completes.
  5. From the 'Tablet Activation' screen, tap NEXT.
  6. From the 'Set up Wi-Fi' screen, select the network you'd like to connect to, enter the password (if applicable) then tap CONNECT > NEXT.
    Note If you'd prefer to setup a Wi-Fi connection at a later time, tap SKIP.
  7. From the 'Google Sign' in screen, do one of the following:
    • To add an existing account, click here.
    • To create a new Google account, click here.
      Note If you'd prefer to set up at a later time, tap SKIP SKIP
  8. From the 'Name' screen, enter your name then tap NEXT.
  9. From the 'Protect your tablet' screen, select one of the following then tap NEXT:
  10. From the 'Google services' screen, select any of the following to turn on switch on or off switch off then tap AGREE to continue.
  11. From the 'Email Accounts' screen, add your email account(s). Click here to see how.
  12. From the 'Personalize your tablet' screen, tap NEXT.
  13. From the 'Ready to go' screen, tap GOT IT.

 

 

 

 

 

 

 

 

Email Setup

  1. Tap the account type.
  2. Enter the Email address and password then tap Sign in (lower-right).
    Note Depending upon the email account type, the available options may vary
    Note If Microsoft Exchange Active Sync was selected, then complete these steps.
  3. Enter the appropriate info (e.g., Username, Password, Security type, etc.) then tap Next.
    Note If not presented, skip to step 6.
  4. Enter the appropriate info (e.g., SMTP server, Port, Security type, etc.) then tap Next.
  5. Configure account options (e.g., Sync frequency, Inbox download size, etc.) as desired then tap Next.
    Note Depending upon the email account type, the available options may vary
  6. Enter an account name (optional) then tap Next.
    Note If presented, ensure a name is entered for outgoing messages
  7. Tap DONE WITH EMAIL.

 

Go back to continue with step 12 of first time setup

 

 

Corporate Email Setup (Exchange Active Sync)

Note Notes:

  • The following is provided for informational purposes only. Verizon verifies access to data services only, which can be checked by viewing a website.
  • For all advanced-level configuration and troubleshooting, contact your Exchange/IT admin for assistance.

 

  1. Enter your corporate email address and password then tap SIGN IN (lower-right).
  2. If needed, engage your Exchange/IT admin for additional support on:
    • Email address
    • Server address
    • Domain
    • Port number
    • Username
    • Password
    • Activate device administration
      • To apply corporate security policy (e.g., Set up password, Device encryption).
        Note Device encryption can exceed 60 minutes.
    • Sync options (e.g., Email, Contacts, Calendar)

 

Go back to continue with step 12 of first time setup

 

 

Add an Existing Google Account

  1. Enter the email address then tap NEXT (lower right).
  2. Enter the email password then tap NEXT.
  3. To continue, review the Terms of Service and Privacy Policy then tap ACCEPT (lower-right).
  4. From the 'Google services' screen, select any of the following to turn on switch on or off switch off then tap NEXT.
    Note Enabled when a check mark is present.
    • Automatically back up device data
    • Help apps find your location
    • Improve location accuracy
    • Help improve your Android experience
  5. From the 'Set up payment info' screen, select No thanks then tap CONTINUE.
    Note Payment info can be completed later by navigating Apps > Play Store from a Home screen, tap a paid app, tap Continue then select a payment method.
  6. If presented to restore apps and data from a previous device, tap Don't restore.

 

Go back to continue with step 8 of first time setup

 

 

Create a New Google Account

  1. Enter the appropriate name into the following fields then tap NEXT (lower-right).
    • First name
    • Last name
  2. Locate the Username field and enter the desired username then tap NEXT.
  3. Enter then re-enter the preferred password then tap NEXT.
    Note The password must be at least 8 characters.
  4. From the 'Rescue info' screen, ensure the correct phone number is listed then tap NEXT.
  5. From the 'Confirm phone number' screen, ensure the correct phone number is listed then tap Send It.
  6. Tap AGREE to accept the terms and conditions.
  7. Tap NEXT.
  8. From the 'Google services' screen, tap Keep me up to date... to enable or disable then tap NEXT.
    Note Enabled when a check mark is present.
  9. From the 'Set up payment info' screen, tap Remind me later then tap NEXT.
    Note Payment info can be completed later by navigating Apps > Play Store from a Home screen, tap a paid app, tap Continue then select a payment method.
  10. From the 'Sync your account' screen, tap the appropriate sync settings (e.g., Sync Contacts, etc.) to enable or disable then tap NEXT.
    Note Enabled when a check mark is present.

 

Go back to continue with step 8 of first time setup

 

Set up Intelligent Scan

Note Use Intelligent Scan to unlock your tablet.

  1. Set a secure screen lock.
  2. To continue, read the disclaimer, then tap NEXT.
  3. Read 'a smart way to verify' info then tap Continue
  4. If wearing glasses, read the instructions, select 'Yes' or 'No' then tap Continue
  5. Postion face in the square display on-screen to register.
  6. Once, completed position eyes on-screen to register irises then tap CONFIRM.
  7. If presented, select an option then tap DONE:
    • Show content
    • Hide content
    • Do not show notifications

 

Go back to continue with step 10 of first time setup

 

Set up Face Recignition

Note Use face recognition as an alternative to entering passwords in certain apps and to unlock screen.

  1. Review the disclaimer then tap OK.
  2. Review the infor then tap CONTINUE.
  3. If presented, select a secure lock screen option (e.g., Pattern, PIN, Password) then follow the steps to complete the process.
  4. Review the info then tap CONTINUE
  5. While holding the phones 8-20 inches away, position your face within the sqaure displayed on-screen.
  6. From the faster recognition screen, tap the the switch to turn on Switch on or off  Switch off then tap OK
  7. If presented, select an option then tap DONE:
    • Show content
    • Hide content
    • Do not show notifications

 

Go back to continue with step 10 of first time setup

 

Set up Iris Scanner

Note Use iris recognition as an alternative to entering passwords in certain apps and to unlock screen.

  1. Review the disclaimer then tap Next > OK.
  2. If presented, tap CONTINUE.
  3. If presented, select a secure lock screen option (e.g., Pattern, PIN, Password) then follow the steps to complete the process.
  4. Review the info then tap CONTINUE
  5. While holding the phone 10-14 inches away, open your eyes wide and look at the screen.
    Note Position your eyes within the circles shown on the screen until your irises have been registered.
    Note If necessary, follow any additional instructions to complete the process.
  6. Review the info then tap the right Arrow icon > (lower right) to continue.
    Note Repeat this step until all notifications are read.
  7. If presented, tap the Notifications switch (upper-right) to turn on Switch on or off Switch off then tap DONE.

 

Go back to continue with step 10 of first time setup

 

Set Up Pattern Lock

Note An unlock pattern is created to access the device.

  1. Draw an unlock pattern (connecting at least 4 dots) then tap CONTINUE.
  2. Draw the same pattern again then tap CONFIRM.
  3. If presented, select an option then tap DONE:
    • Show content
    • Hide content
    • Do not show notifications

 

Go back to continue with step 10 of first time setup

 

Set Up PIN Lock

Note A PIN number is created to access the device.

  1. Enter a numeric PIN (4 to 16 digits) then tap CONTINUE.
  2. Re-enter the numeric PIN then tap OK.
  3. If presented, select an option then tap DONE:
    • Show content
    • Hide content
    • Do not show notifications

 

Go back to continue with step 10 of first time setup

 

Set Up Password Lock

Note A password is created to access the device.

  1. Tap Password.
  2. Enter a password (4 to 16 characters) then tap CONTINUE.
  3. Re-enter the password then tap OK.
  4. If presented, select an option then tap DONE:
    • Show all notification content
    • Hide sensitive notification content
    • Don't show notifications at all

 

Go back to continue with step 10 of first time setup

 

Existing Customers (Only Applies if Upgrading from a Verizon Device)

Note If you're upgrading from iPad®, you need to turn off iMessage before activating your new tablet.

  1. Save Contacts and Content from your Original tablet using the Transfer Wizard.
  2. Start the Activation process by calling (877) 807-4646.
    Note Have your Customer Receipt available because you are asked to confirm purchase information
  3. Turn off your Original tablet/device.

 

Go back to continue with step 1 of first time setup

 

 

Turn off iMessage®

  1. On your iPad go to Settings.
  2. Tap Messages.
  3. If the indicator next to the iMessage switch is green, tap or slide the switch to turn it off.
    Note When the feature is turned off, the switch is all white

 

Go back to continue with step 1 of Existing Customer setup

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