Verizon Smart Family™ - Website - Add or Remove Arrival / Departure Alerts

Notes:

Places & alerts notifies you when your child arrives and/or leaves a location you specify.
To perform the steps below, you need to:
- use a desktop or laptop computer with an up to date web browser (e.g., Chrome™, Edge, Safari®, etc.).
- sign in using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
- have a Premium subscription.
- ensure the parent and child devices are paired (Apple® iOS or Android®).
- ensure location sharing is on (Apple iOS or Android).
- ensure GPS is enabled on the device to be located.
  If necessary, refer to the device's user manual for instructions.

Add a Place and Set Up Arrival / Departure Alerts

From a web browser, sign in to My Verizon.
If using a smartphone or tablet, refer to the Android or Apple iOS instructions.
From the My Verizon home screen, navigate: Plan > My Plan & Services > Manage Verizon Smart Family.
From the list of devices (at the top), ensure the appropriate mobile number is selected.
From the left menu, click Location services to expand.
Click Manage alerts.
Click Add a location.
From the 'Places & alerts' tab, enter or configure the following info then tap Save:
- Location nickname
- Street address
  If necessary, tap the X to remove the current address and search a new one.
- Arrival alert
  Selected when a check mark is present.
- Departure alert
  Selected when a check mark is present.

From a web browser, sign in to My Verizon.
If using a smartphone or tablet, refer to the Android or Apple iOS instructions.
From the My Verizon home screen, navigate: Plan > My Plan & Services > Manage Verizon Smart Family.
From the list of devices (at the top), ensure the appropriate mobile number is selected.
From the left menu, click Location services to expand.
Click Manage alerts.
From the 'Places & alerts' tab, do one of the following:
- click the Trashcan to remove a saved place.
- Arrival / Departure alerts
  Uncheck the box(es) then click the Save icon .