My Numbers app - Manage Subscriptions

Add a Number
Cancel Subscription


Add a Number

Notes Notes:

  • Prepaid plans or devices not eligible.
  • Not available in all markets or business accounts at this time.
  • Add up to 4 phone numbers to an existing smartphone.
  • Each number can be customized by choosing a zip code or a country.


  1. From the My Numbers app, tap the Menu icon Menu icon.
  2. Tap Add a number.
  3. Tap Purchase a new number.
  4. Review the subscription plan then tap Select your number.
  5. Enter the preferred area code then tap the Search icon Search icon.
  6. Choose a number from list then tap I want this number (at the bottom).
  7. To continue, review the 'Notice of 911, 711 and TTY Limitations' then tap Agree.
  8. Review your subscription then tap Subscribe now (at the bottom).
  9. To continue purchase, enter the account billing zip code then tap Subscribe now
    Enter Zip code
  10. Tap Okay to confirm purchase. 
    Menu icon Text message is sent to linked number with additional subscription details.


Note For more info on the My Numbers app, check out these FAQs.




Cancel Subscription

Notes Cancelling a subscription stops monthly recurring charges and clears all call logs and message history.

  1. From the My Numbers app, tap the Menu icon Menu icon.
  2. Tap Manage subscriptions.
    Manage subscriptions
  3. Tap the preferred number.
  4. Tap Cancel subscription.
  5. From the 'Reasons for cancellation' section, tap the appropriate reason then tap Confirm.
  6. Tap Okay.


Note For more info on the My Numbers app, check out these FAQs.