One Talk - Call Recording via USB Storage

Note Notes:

  • These steps apply to the CP920 conference phone as well as the T41S / SW, T42S and T46S / SW desk phones.
  • Only one USB device (e.g., flash drive, Bluetooth or Wi-Fi adapter, etc.) can be used at a time.

 

CP920, T41S/SW, T42S, T46S
CP960
VZP59

 

CP920, T41S/SW, T42S, T46S

  1. Insert a USB flash drive into the USB port on the conference phone to record active calls.
    • CP920 conference phone:
      USB port
    • T41S/SW, T42S and T46S/SW desk phones:
      USB port
  2. The device acknowledges that a flash drive was inserted:
    USB connected
  3. To record call audio:
    1. Press the More soft key.
      Press More
    2. Press the Start REC soft key during an active call.
      Press Start REC
    3. Press the Stop REC soft key to stop recording. The recorded file is saved to the flash drive.
      Note If you end a call during recording, the recorded file is saved automatically.
      Note Tap the More > Pause REC soft key to pause the recording; tap the Re REC soft key to resume recording.
      Press Stop REC
      Recording saved
  4. To play recorded calls on the desk phone:
    Note Calls are recorded in .wav format and can also be played back by plugging the USB drive into a computer.
    1. Select USB Record.
      Note If using a T41S/SW, T42S or T46S/SW desk phone, select option 6 from the home screen.
      Select USB Record
    2. Select Browse Recordings.
      Select Browse Recordings
    3. Select the desired recording then press Play.
      Select the recording to play
  5. To view the used and remaining space on your USB drive, select USB Record then select Storage Media Properties.
    Used and remaining space on USB drive

 

Top

 

CP960

Note Notes:

  • By default, recorded audio files are saved to the internal SD card but can be saved to a USB flash drive if one is connected to a USB port on the phone.
  • Recording can only begin during an active call.

 

  1. If using a USB flash drive, connect it to one of the available USB ports.
    Note View from the bottom of the phone:
    USB ports
  2. To record call audio:
    1. During a call, tap the Record icon Record icon.
    2. If a USB flash drive is connected, select the location where you want to save the recording.
      Note If on a conference call, all conference participants are recorded.
      Note If one of the participants holds the call, only that participant is recorded.
      Note If a conference call is placed on hold, the recording is paused; recording resumes when the conference call is resumed.
      Recording procedure
    3. You can set a mark by tapping the Mark icon Mark icon while recording.
    4. Tap the Stop icon Stop icon to stop recording.
      Note If the call is placed on hold, the recording is paused.
      Note If you mute the call, the muted party is not recorded.
  3. To play recorded calls on the desk phone:
    Note Recorded calls are saved in .AAC format and include a date and time stamp and the other party's number / IP address / name. For example, '20170515-1452-Tom' was created on May 15, 2017, at 14:52 and the call was with Tom.
    1. From the Home screen, tap the Recorder icon Recorder icon to launch the Recorder application.
    2. Tap Local or USB to select the storage location.
    3. Tap the Play icon Play icon next to the recording you want to play.
  4. To view the used and remaining space on your USB drive or internal storage:
    1. From the Home screen, tap the Recorder icon Recorder icon to launch the Recorder application.
    2. Tap Local or USB to select the storage location.
    3. View the available capacity.
      Remaining storage capacity

 

Top

 

VZP59

Note Notes:

  • Up to 12 hours of audio can be recorded in one file.
  • By default, recorded audio files are saved to the internal SD card but can be saved to a USB flash drive if one is connected to a USB port on the phone.
  • Recorded files are saved first to the USB flash drive if one is connected, then to the internal SD card as storage space fills up.
  • Recording can only begin during an active call.

 

  1. If using a USB flash drive, connect it to one of the available USB ports.
    Note View from the back of the phone:
    USB port
  2. To record call audio:
    1. During an active call, swipe the soft key area left then tap Record.
      Note The screen displays a recording icon and recording duration.
      Recording in progress
      Note If on a conference call, all conference participants are recorded.
      Note If one of the participants holds the call, only that participant is recorded.
      Note If a conference call is placed on hold, the recording is paused; recording resumes when the conference call is resumed.
    2. You can set a mark by tapping the Mark icon Mark icon while recording.
    3. To stop recording, swipe the soft key area left then tap Stop.
      Note Alternatively, tap End Call. The recording is saved automatically.
  3. To play recorded calls on the desk phone:
    Note Recorded calls are saved in .AAC format and are saved automatically to the USB flash drive or to the internal SD card if a flash drive is either not present or is full.
    Note If recordings are saved to a flash drive, you can connect it to a computer and play the recordings using an audio player capable of playing files in .AAC format.
    1. From the Home screen, swipe left or right to go to the second idle screen.
    2. Tap the Recorder icon Recorder icon to launch the Recorder application.
    3. Tap the Options icon Options icon next to the recording you want to play.
    4. Tap Play.
  4. To view the used and remaining space on your USB drive or internal storage:
    1. From the Home screen, swipe left or right to go to the second idle screen.
    2. Navigate: Settings > Status > Storage.
    3. View the available capacity.

 

Top

isTealiumFlag=true