5G Home Router 1B - Restore Settings to Factory Defaults

5G Home Internet service is currently offered in specific areas; click here to check for 5G coverage availability.

Caution Caution:

  • A reset to factory default deletes all changes made to the configuration and connected clients (e.g., Network Name (SSID), Wi-Fi/Admin Password, etc.) need to reconnect.
  • When you reset your device, make sure that you are not speaking on the phone. You are disconnected from your call when you reset your device.


Admin WebGUI



  1. From the back of the router, locate the Reset button hole.
  2. Insert a paper clip then press and hold the Reset button for at least 10 seconds with the router powered on.
    Note If a backup was done prior to the reset, perform a restore if desired.
    Verizon 5G Home Router rear panel with port and button details


Related Topic: Connect to Wi-Fi Manually




Admin WebGUI

  1. Sign in to the Admin WebGUI.
    Note You must be connected to the 5G Home Internet network to access the admin page.
  2. From the Router Home screen, click System Settings.
    Router Home screen
  3. From the General Information screen, click Backup & Restore.
    5G Home system settings General information page
  4. From Backup & Restore, click Restore Factory Defaults.
    Note If a backup was done prior to the reset, you can restore your router settings.
    5G Home system settings Backup & Restore page


Related Topic: Connect to Wi-Fi Manually