Apple Watch® - Replace Existing Device

Note Notes:

  • Video Icon For more info on upgrading or replacing an Apple Watch, check out this video.
  • These steps only apply when upgrading or replacing an existing NumberShare device. If this Apple Watch is the first NumberShare device to share this number, follow the instructions in the Set Up Cellular Service - Apple Watch® article.
  1. During the pairing and setup process, tap Set Up Cellular on your iPhone.
    Note If you are attempting this after the initial setup process, follow the instructions in the 'Set up your cellular plan' section of this Apple support page.
    Cellular setup start
  2. Enter your username to sign in to the My Verizon app.
    Note If you haven't registered your mobile number for use on the My Verizon app, tap the I Need to Register button and follow the prompts.
    Note To activate service, you must sign in as an account owner or manager. For more on account roles, review this info.
    My Verizon sign in
  3. Enter your password.
    Note Once you sign in, the system performs checks to see if you are on a compatible price plan.
    Note An error displays if your price plan is not eligilble for NumberShare. For more info on compatible plans, visit the NumberShare FAQs.
    My Verizon Mobile login
  4. Tap Replace an existing device.
    Add or replace device
  5. At the 'Replace this device' prompt, tap Replace.
    Note If you have multiple Apple Watches sharing your number, select the device you want to replace and tap Continue then tap Replace to confirm.
    Replace device prompt
  6. Provide a 911 address then tap Continue.
    Note Ensure the state is abbreviated (e.g., New York is entered as NY).
    Provide e911 address
  7. From the 'Device Replaced' screen, tap OK.

Related Topic - Set Up Device - Apple Watch®

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