Verizon 5G Home Router 1A - Restart Using the Power Button

Verizon 5G Home service is currently offered in specific areas; click here to check for 5G coverage availability.

Caution Caution:

  • The VoLTE feature and E911 do not function when the router is off.
  • Wait for a minimum of five seconds before turning the device on again.
  • Once the Indicator LED turns solid green, you can re-connect your devices to the Router.

Note After performing these steps, it may take up to 10 minutes before service is available.

  1. Press the ON / Off button to turn the device off.
    Verizon 5G Home Router rear panel with port and button details
  2. Locate the power supply, unplug it from the power outlet then wait 30 seconds before plugging it back in.
    Note Ensure the power supply cable remains plugged to the power port on the router.
  3. Press the ON / Off button to turn the device on.
    Note The Power button is pressed in when on.
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