5G Home Wi-Fi Extender - Restart Using the Power Adapter

5G Home Internet service is currently offered in specific areas; click here to check for 5G coverage availability.

Note Notes:

  • Wait for a minimum of five seconds before turning the device on again.
  • Once the Wi-Fi link indicator LED on the front of the device turns solid blue, you can re-connect your devices to the Router.
  • After performing these steps, it may take several minutes before service is available.


  1. From the back of the extender, disconnect the barrel connector from the Power port to turn the device off.
    Verizon 5G Home Wi-Fi Extender rear panel with port and button details
  2. Wait for 30 seconds then reconnect the barrel connector to the Power port.
    Note Alternatively, locate the power supply, unplug it from the power outlet then wait 30 seconds before plugging it back in.