One Talkā„  Portal - Simultaneous Ring

Note Notes:

  • Turning on Simultaneous Ring causes all of the user's devices sharing the same number to ring during an incoming call.
  • Setting Simultaneous Ring on individual One Talk lines can alter what devices receive the call. If a call is rejected from any of the ringing lines, the caller will be directed to that number's voicemail.
  • If Simultaneous Ring is turned on and any of the simultaneously ringing lines are set to call each other, a call loop is created which causes the caller to hear dead air or a disconnect recording.

  1. Sign in to My Business.
  2. Click Manage Account.
  3. From the Product Tools section, click One Talk.
    Note To navigate, mouse over each option.
    Click One Talk link
  4. Click the Lines & Devices tab.
    Lines & Devices list
  5. Click the blue Phone number link.
    Note Enter the desired phone number into the Search field to easily find it in the list.
  6. Click the Gear icon next to Simultaneous Ring Service to configure settings.
    User features
  7. Enter up to 10 phone numbers (10-digit) that you want to ring when the selected MTN is called.
    Enter phone numbers
  8. Select 'Always' or 'Previously Defined Schedule'.
    Note If selecting 'Previously Defined Schedule', Select the preferred option using the dropdown boxes.
    Select Always or set a schedule
  9. Click Submit.
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