KYOCERA DuraForce PRO 2 - Activate / Set Up Device

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Caution To avoid potential issues, review the following:

  • only use the pre-installed SIM card included with your DuraForce PRO 2.
  • Video Camera Icon If you need to activate or switch devices on your account, watch this video.
  • To activate the device on prepaid service, refer to Set up Verizon Prepaid Service.


  1. If powered off, press and hold the Power button until the Kyocera screen appears then release.
    Kyocera screen
  2. Select a language from the dropdown menu then tap Start.
    Language screen
  3. On the 'Phone Activation' screen, confirm the device is activated then tap NEXT.
    Note If prompted, enter the account PIN then follow the onscreen prompts (see Account PIN FAQs for additional info).
    Note If activating a new phone, ensure the old phone is powered off.
    Phone activation
  4. From the 'Set Up Wi-Fi' screen, tap NEXT.
    Note If you choose 'NEXT', you can add a Wi-Fi network after setup is complete.
    Wi-Fi screen
  5. From the 'Copy apps & data' screen, select one of the following:
    • NEXT
    • DON'T COPY
      Note If selected, skip to step 7.
    Copy Apps and Data screen
  6. From the 'Bring your data from...' screen, choose an option then follow the onscreen instructions:
    • A backup from an Android phone
    • A backup from the cloud
    • An iPhone® device
  7. From the 'Sign in' screen, enter a Google email address then tap Next.
    Note If you choose 'Skip', you can add a Google Account after setup is complete.
    Enter Gmail address screen
  8. From the 'Google Services' screen, select the desired options then tap ACCEPT.
    Note Services are enabled when the switch is in the blue position.
    Google services screen
  9. From the 'Set up your fingerprint' screen, tap NEXT then follow the on-screen instructions, or tap CANCEL to skip.
    Note If you choose 'CANCEL', you can add a fingerprint after setup is complete.
    Fingerprint screen
  10. From the 'Protect your phone' screen, tap the preferred screen lock option then follow the on-screen instructions, or to skip, tap Not Now > SKIP ANYWAY.
    Note If you choose 'Not now', you can add a screen lock after setup is complete.
    Protect your phone screen
  11. From the 'Your Google Assistant' screen, tap CONTINUE then tap I Agree to set up Voice Match.
    Note Tap 'No thanks' to set up later.
    Google assistant
  12. From the 'Anything else' screen, tap 'Add another email account' to add another account, or tap 'NO THANKS' to skip.
    Note If you choose 'NO THANKS', you can add a personal email after setup is complete.
    Anything else screen
  13. From the 'Verizon Cloud' screen, tap NEXT to set up Verizon Cloud or tap SKIP > NOT NOW to skip Cloud setup.
    Note If you choose 'SKIP', you can set up Verizon Cloud after setup is complete.
    Verizon Cloud screen
  14. From the 'Security & Privacy' screen, tap Accept.
    Security and Privacy screen
  15. Tap Got It!
    Got it screen


Video Camera Icon If you'd like additional support, check out this What to expect when setting up your new phone video.