Verizon Jetpack® MiFi® 8800L - Unblock SIM PIN

If your SIM card has been blocked, view this info to unblock it.

Note The PIN Unblocking Key (PUK) is utilized to reset a blocked SIM card.

  • For Postpaid accounts, you must get the PUK via the My Verizon website before proceeding.
  • For Prepaid accounts, contact customer service to get the PUK before proceeding.


  1. Access the Admin Web Interface.
  2. Click Jetpack Settings.
  3. Click the Advanced tab, review the warning then click Continue.
  4. Click SIM (below the Advanced tab).
  5. Enter the appropriate info into the following fields:
    Note If an invalid PUK is entered too many times, the SIM card will be permanently disabled.
    • Enter PUK
    • Enter new PIN
    • Confirm new PIN
  6. Click Save Changes.