Palm - Install Device Software Updates

Caution Caution:

  • Battery level requirements (minimum of 30%)
  • A system update won't be received while roaming.


Note Notes:

  • An active Verizon Wireless 4G LTE SIM card is necessary to complete the update.
  • A system update can also be done over a Wi-Fi network.
  • If prompted to update the device, skip to step 5.


  1. From a Home screen, touch and swipe up to display all apps.
  2. Navigate: Settings Settings app icon > System updates System updates icon.
  3. Tap Check for system updates.
  4. If prompted, tap OK.
  5. If an update is available, tap Download.
    Note If presented with 'Your device's software is up to date', tap OK.
  6. Tap Install Now.
  7. If an available update does not download:
    1. Touch and swipe up to display all apps.
    2. Tap the Play store icon Play store icon.
    3. Enter Chrome into the search field then tap the magnifying glass icon (lower-right).
    4. Tap Uninstall, if prompted tap OK then repeat steps 1-6.
      Note Alternatively, to reinstall the Chrome browser repeat the prior steps then tap Update.


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